An Arabic focused social media analytics and crisis management tool
A tool for social media analytics powered by artificial intelligence and big data solutions. Globally trusted by brands and companies across the world, is an Arabic focused social media analytics and crisis management tool.
One CXM Platform with different products to help you uplift your
CX in one place.
Listen to all your customers interaction from different channels
Lucidya Monitors conversations from over 200 million websites, blogs, and forums to give your brand the insights it needs to make smarter decisions. Combine with Lucidya’s advanced filtering features and your brand will never miss important customer conversations again.
Lucidya world-class text analysis engine monitors and analyzes conversations in English and all Arabic dialects, be it Najdi, Hijazi, Khaliji, Egyptian, Levantine or any other dialect. Your brand can understand customers better and create effective, targeted campaigns to zone in on customers with different dialects.
Collect and analyze customer data from every social media platform. With native support for major social media channels, your brand can generate valuable insights to execute successful social media campaigns consistently.
Never miss an important conversation about your brand again.
Generate more leads from social media with impressive conversion rates.
Connect with top influencers who your customers love.
Measure your marketing campaigns with unparalleled precision.
Take your customer satisfaction performance to the next level.
Deliver top-notch content that generates traffic and sales.
Stay ahead of the competition—all the time.
Detect and fix problems before they become a pain.
Gain access to never-before- seen social media insights for your brand.